The Sherlocked.AI assistant: a greeting to a user, a business summary, and suggested funding pathways with a confidence rating and a borrowing amount. The Sherlocked.ai team holding a first-place certificate at the 2024 Innovator Pro Pitch Fest, KPMG Australia.

Fintech · Social impact · Co-founded

Sherlocked.ai

Improving access to capital using federated learning for First Nations communities.

Role
Co-founder, product designer
Year
2024
Context
Innovator Pro Pitch Fest, KPMG Australia
Partners
CBA, IBM, Red Hat, UiPath, Salesforce, ThinkPlace, KPMG, EY, Qantas

Long story short

An AI that matches First Nations entrepreneurs with the funding they qualify for, and walks them through getting approved.

Sherlocked.AI increases loan approval for First Nations entrepreneurs using federated learning. We match them with funding, provide confidence scores, and guide them step-by-step in a personalised way.

It matches Indigenous businesses with the loans, subsidies and grants they qualify for, then guides them step-by-step to get the application approved.

01

Increase loan approvals

Match a business to funding it qualifies for and raise the odds of a yes.

02

Expand financial inclusion

Open small business loans, subsidies and grants to people the current process excludes.

03

Streamline onboarding

Replace policy documents and unclear steps with a guided, personalised path.

Result1st

First place at the 2024 Innovator Pro Pitch Fest, presented at the KPMG office in Sydney.

Loan denial, Indigenous Australians50%

Against 8% for non-Indigenous applicants. Source: Reconciliation Australia.

Organisations with a Reconciliation Action Plan2,700+

Including every major bank in Australia. Source: Reconciliation Australia, 2024.

Federated learning lifecycle5

Stages, with raw data never leaving the community.

The problem

Indigenous Australians face systemic barriers in accessing small business loans, subsidies and grants.

01 - The problem

The commitment is on paper. The approval gap is not.

Over 2,700 organisations have formalised their commitment to reconciliation through a Reconciliation Action Plan, including every major bank in Australia.

The intent is stated. The numbers at the application tell a different story: an Indigenous applicant is far more likely to be denied a bank loan than a non-Indigenous one.

Sources: Reconciliation Australia, Australian Banking Association
Reconciliation Action Plan figure: Reconciliation Australia, 2024
Bar chart of bank loan denial rates: 50 percent for Indigenous Australians and 8 percent for non-Indigenous Australians.
The gap at the application. Bank loan denial rates run at 50% for Indigenous Australians against 8% for non-Indigenous applicants. Source: Reconciliation Australia, 2021 State of Reconciliation in Australia Report.

02 - Pain points

Three things stop an application before it starts.

01

Confusion about options

Which loans, subsidies and grants even apply to this business is unclear from the start.

02

Documents to read

Policies and paperwork stand between an owner and a decision.

03

Unclear process

The loan application process itself is hard to follow end to end.

03 - Ideation

A systems thinking workshop to find where the leverage was.

I led a systems thinking workshop to identify the industries with the largest impact and map the barriers in the loan process. We explored:

  • Lack of financial literacy resources.
  • Limited credit history data affecting approvals.
  • Regulatory challenges in financial services.
  • Algorithmic bias in traditional banking models.

Key insight

A centralised, AI-powered loan-matching assistant can remove the complexity, guiding users step-by-step.

04 - The system

Federated learning, so the model improves without the data ever leaving the community.

Raw data is collected on edge devices, ATMs, mobile and web apps, POS and in store, and stays on local branch servers. It is never moved.

Only model updates, the weights, parameters and biases, travel to the federated aggregation layer. That layer trains a shared global model and pushes the improved model back to the edge, where it powers the assistant.

Lifecycle: Data collection, local model training, model aggregation, global model update, deployment
Diagram of the federated learning lifecycle: edge devices collect data that stays local, branch servers train locally, and only model updates reach a central aggregation layer and global model that is deployed back to users.
The federated learning lifecycle. Edge devices in Indigenous communities keep raw data local; only model updates reach the aggregation layer that trains the shared global model, which is then deployed back through the assistant.

05 - Collaboration

Built alongside the people who run these systems.

We collaborated with AI specialists from Commbank, Red Hat, IBM and more. Industry insights evolved our product at every stage.

The team spanned a product designer, a computer scientist from KPMG, finance from Unilever, a financial analyst from Equifax, and a mechanical engineer from Prysmian.

The Sherlocked.ai team presenting to the judging panel, one member holding a microphone mid-pitch.
Pitching the work. Presenting Sherlocked.ai to the panel, with mentors and specialists from across the partner organisations in the room.

06 - Outcome

First place, presented at the KPMG office in Sydney.

We won first place at the 2024 Innovator Pro Pitch Fest. Our final presentation was at the KPMG office in Sydney.

The team with judges and mentors at the KPMG office in Sydney, holding the first-place certificate. The team on stage after being announced first place at the pitch competition, a first place slide behind them.
The final at KPMG Sydney. The team after taking first place at the 2024 Innovator Pro Pitch Fest.

Acknowledgement of Country

I acknowledge the Gadigal people of the Eora Nation, the traditional custodians of the land on which this work was made. I pay my respects to their Elders, past, present and emerging, and recognise that sovereignty was never ceded.